Canada’s biggest grocery chain is beating the banks at their own game.
Cos.’s President’s Choice Financial credit cards rank No. 1 for
customer satisfaction, beating out cards issued by the country’s biggest
banks, according to a study published Monday by J.D. Power. And despite
being Canada’s biggest credit-card issuer, Toronto-Dominion Bank trails
PC Financial scored 788 on a 1,000 point scale making
the cards “among the best,” according to the survey. American Express
Co.’s cards ranked second, with 780 points, followed by Canadian Tire
with 774 points, and Capital One at 764. Each of the three rated “better
Canadian bank credit cards are in the middle of the
pack, with Bank of Montreal and Royal Bank of Canada scoring the
industry average of 758, followed by Bank of Nova Scotia at 756 and
National Bank of Canada at 751.