Article Date 22/07/2021

Delivery apps raise rates as soon as possible in Ontario

Source Toronto Star

When Frank Caputo went to check his restaurant's bank account last weekend, it was a few hundred dollars short of where he thought it would be.

After taking a closer look, he realized the issue: His deposit from Uber Eats was lower than expected. The reason? The food-delivery app had bumped its commission back up to 30 per cent, after it had been capped at 20 for months.

"There was no notice at all," said a frustrated Caputo, whose Vaughan restaurant Hank Daddy's Barbecue has been counting on delivery and takeout orders to get through the COVID-19 pandemic.

Uber Eats, DoorDash and Skip the Dishes had all seen their commissions and fees capped by provincial legislation passed in November. The Supporting Local Restaurants Act capped the delivery services' take at 20 per cent until restaurants were legally permitted to offer indoor dining.

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